Ensured the uptime, reliability and scalability of App Engine.

Facilitated the explosive growth of large App Engine customers by making changes to the request routing path.

Wrote policy and automation for App Engine pushes, enabling 5x increase in push velocity.

Automated sharded backups of all App Engine customer data.

Participate in on-call rotations, incident response, and contributed to numerous postmortems.

Responsible for backends of a wide variety of mobile-centric services, including Google Maps, and services core to the operation of all Android devices.

Trained new London-based team to support services used by all Android devices.

Designed and built unified monitoring framework to simplify configuration and dashboarding.

Expanded the exising rollout automation to support a wider set of services.

Onboarded several new services, converting them to use existing Best Practices with minimal disruption.

Responsible for several internal-only services used by the sales and customer support organizations.

Led team of 4 engineers in the onboarding of CRM software.

Established monitoring and service management best practices.

Built monitoring and launch dashboards for Android’s initial public launch (2008).

Developed automation and tools for use in game development

Maintained various internal corporate systems

U.S. Sailing Basic Crusing Certification

Author and maintainer of Klaxon Oncall Pager (over 7k active users).